Booking Terms and Conditions

All prices are for the property as described. All properties are available from 3pm (unless otherwise stated) and must be vacated by 10am on the day of departure.
If payment is made by cheque, please make payable to Sailmaker Cottages Limited.
Prices do not include holiday cancellation insurance and you are strongly advised to take it out yourself. If you have to cancel your holiday, you must telephone or e-mail the us immediately. If we are able to re-let the property, the balance will be refunded to you but you will forfeit your deposit. If we are unable to re-let, you will lose all monies paid by you at the time of cancellation.
Very occasionally, forces beyond our control will render the property unfit for letting at the time of your holiday. Should this occur, we have the right to cancel your booking but will endeavour to find alternative accommodation for you where possible. If alternative accommodation cannot be found or if you refuse it on reasonable grounds, we will refund all monies paid by you.
The properties are thoroughly cleaned prior to your arrival. If you encounter any problems on your arrival please contact our key holder (contact details will be given in the key information sent prior to your stay) who will aim to remedy any reasonable problems you have.
Please note that you are required to keep the property clean and tidy and leave it in a similar condition to that in which it was found. You are requested to wipe up spills, wash, dry and put away all pots and utensils and take out all rubbish and foodstuffs when you vacate. If you rearrange any furniture or smaller effects please put them back as you found them prior to your departure. Dispose of all rubbish thoughtfully and according to instructions.
You are liable for any damage incurred to the property and/or its contents by you or any member of your party during your stay. Damages must be reported to us immediately.
You are reminded that you must not smoke in the property
Pets are not allowed in Green Cottage, this rule must be strictly adhered to and you will be asked to leave if you are found to have pets in the property.
Pets are allowed in Fieldside Cottage but they must not be allowed on any furniture and they must be confined to the ground floor. Under no circumstances are pets to be left alone in the property. You are requested to clean up after your pet in the garden before you vacate the property.
Faults do occur from time to time. Please be patient. We cannot guarantee against them. We reserve the right to admit tradespeople into the property for necessary repairs and maintenance or for emergencies but you will be contacted in advance to ensure it is convenient.
We have the right to terminate the contract if these booking conditions are ignored to the detriment of the property, neighbours of the property and local residents.
We the property-owners nor the caretakers are liable for any loss, damage, expense, injury or death caused during your stay unless negligence by any of the above parties is proven.

By agreeing to these conditions, it is assumed that you have read and understood them and have had the opportunity to seek independent legal advice.